Refund policy

We accept returns on unused and unopened items within 10 days of delivery.

To initiate a return, customers must contact our support team within the 10-day window. Returned items must be in their original packaging and condition.

Return shipping costs are the responsibility of the customer, unless the item was received damaged or incorrect.

Important Return Exclusions

  • No partial returns are accepted for Value Packs, Sets, Gift Sets, or Bundles

  • Subscription orders and renewal shipments are not eligible for return or refund

  • Sale or promotional items are final sale unless otherwise stated

Subscription Policy

By purchasing a product with a subscription option, you expressly agree to enroll in a recurring monthly subscription. Your payment method will be automatically charged at the disclosed rate unless canceled.

Cancellation Requirements

Subscriptions must be canceled at least 24 hours prior to the next scheduled billing date. Cancellations submitted after this cutoff will apply to the following billing cycle.

No Refunds After Billing

Once a subscription renewal charge has been processed, all sales are final and non-refundable, without exception. Due to immediate processing and fulfillment, no refunds, credits, returns, or charge reversals will be issued after billing.

Responsibility to Manage Subscription

Customers are solely responsible for managing their subscriptions, including monitoring billing dates and submitting cancellations within the required timeframe. Failure to cancel before the 24-hour cutoff does not constitute grounds for a refund or dispute.

Pricing & Subscription Changes

We reserve the right to modify subscription pricing, product availability, or subscription terms at any time. Any changes will apply to future billing cycles only and will be communicated in accordance with applicable law.

Agreement to Terms

By completing a subscription purchase, you acknowledge that you have read, understood, and agreed to these subscription terms and authorize recurring charges accordingly.

Subscription purchases are not eligible for refunds, returns, or exchanges once billed. Disputes filed in contradiction of this policy may result in account suspension or termination.